FCPD Welcomes New Incident Support Services Director

Interim Police Chief David M. Rohrer of the Fairfax County Police Department is pleased to announce, the hiring of Cindy I. Guerra as Director of the Incident Support Services Bureau, following a national search.  Ms. Guerra has formal training in police psychology and extensive experience in police operations, communications and officer wellness and support. 

Ms. Guerra served most recently as a decorated police Lieutenant during her 27-year tenure with the Chicago Police Department (CPD). After joining CPD in 1994, Ms. Guerra rose through the ranks to the position of Commanding Officer of the Police Superintendent’s Office of Communications and News Affairs. In this role, she was responsible for implementing all aspects of internal, external and executive communications, legislative affairs and community engagement strategies for the nation’s second largest police department. She placed specific emphasis on creating and managing a dedicated internal communication function on behalf of the Police Superintendent to support officer wellness, morale and welfare. In addition, she worked closely with the community policing office on hiring campaigns, diversity training and community involvement. Ms. Guerra also collaborated messaging with the Latino community, in her role as a Sergeant for the Office of Communications.

Ms. Guerra also served as the Police Superintendent’s representative for coordinating officer wellness and family support initiatives within the Department and among external stakeholders. Her work there was credited with the development of their “You Are Not Alone” campaign which coordinated chaplain, peer support, clinical and public affairs resources into a comprehensive effort to combat a rise in Chicago police officer suicides. These efforts resulted in national recognition by the University of Chicago Crime Lab, NYPD and the National Alliance on Mental Illness.

Ms. Guerra earned numerous department awards and recognition throughout her distinguished professional career.

Ms. Guerra began her employment with FCPD on Monday, April 12.